Questions, Answered.

Can't find what you're looking for? Fixa responds in the app within 1 hour and helps bring in a pro or the FixerUp team when needed.

What is FixerUp?

FixerUp is an AI-powered home service platform. Describe your repair once and our AI returns a price-locked quote, then matches you with a vetted local pro who does the work — fully guaranteed.

Booking & Scheduling

Book in minutes. Pick a time that works for you, track your pro on the way, and reschedule any time from the app.

Payments & Pricing

Your quote is the price you pay — locked up front, no surprises. You only pay once you're satisfied with the work.

Account & Profile

Manage your home details, saved addresses, and past projects from your profile so every future booking is faster.

Support Availability

Fixa, the AI bot inside the FixerUp app, responds within 1 hour with an answer it can provide or a next step involving a person. FixerUp coordinates a pro reply within 1 business day when professional input is needed. A first response does not mean the issue is resolved. For human support, ask Fixa to involve the FixerUp team or email support@fixerupus.com.

We're happy to help with any questions you have. We have multiple ways to contact us.

Send Us a Message

support@fixerupus.com

500 108th ave ne suite 1100, Bellevue, WA 98004